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My husband is a manager in IT and he swears by the M&M method.

When someone helps him out by going above and beyond -- basically when the person does the job and follows up instead of bitching and saying "That's not my job" -- he leaves a vending machine-size bag of M&Ms on their desk with a post-it note that says, "Thanks for helping out; I appreciate it!"

He is seen as upbeat, fair and honest by doing something that seems so obvious -- praising good work. However, he does this sparingly so it's not seen as sucking up. While he does have an ulterior motive he is sincere when praising helpful behavior.

I love that idea! I'll bet his efforts are greatly appreciated by his staff. Thank you for sharing this.

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